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Alūksne Tourist Information Center Home Page


We inform you about our data collection policy regarding personal data.
By using the Service, you consent to the collection and use of your information in accordance with this policy.
We undertake to ensure the protection of personal data in accordance with the REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL ( EU) 2016/679 On the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation).
The owner, controller and maintainer of the service is Alūksne municipality (legal address: Dārza Street 11, Alūksne, LV-4301, Latvia).


We collect We provide several types of information for different purposes. It helps us provide and improve the Service. All data is encrypted and sent via SSL. The service also includes automatic data processing. Data is stored for at least three years.


When using our Service, we may ask you to provide certain information that can be used to contact or identify you. you (“Personal Information”). The personal data requested may include, but is not limited to:

  • Name or username;
  • Email address;
  • Location and information about the places you visit.

“Personal information is required to sign a distance contract.”


Using the Service from a mobile device will collect usage data. For example, the model of mobile device used, the unique ID of the device, the IP address, the operating system, the type of mobile Internet, the browser, and other diagnostic information.


We use cookies and similar technologies to track activity on our Service. Also to store certain information.
Cookies are small files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use Google Analytics to improve the quality of your content and to make it more user-friendly. During your visit, we obtain an IP address and anonymous information about your actions in the application – before sending this information to Google, your IP address is anonymised.

You may refuse the use of cookies or let your browser indicate when a cookie is sent. If you opt out of the use of cookies, you may not be able to use some parts of our Service.

The Service uses the data collected for a variety of purposes:

  • Providing and maintaining the Service;
  • Provide analysis or valuable information to help us improve the Service;
  • Analyze user activity by location, time, search history, places visited;
  • Provide user support;
  • Monitor service usage;
  • The application includes Fabric and Firebase (analytics and troubleshooting tools).
  • These services have access to anonymous usage data;
  • To verify and verify user profile information;
  • Notify you of changes to our service.


Your information, including personal data, may be transferred and stored on computers outside of your country, province, state or other jurisdiction if data protection laws may differ from your jurisdiction.
By agreeing to this privacy policy, you agree also for such data transmission.
The Service will take all reasonable steps to ensure that your data is processed securely.
In accordance with this Privacy Policy, personal data will not be transferred to any organization or country unless we are satisfied that the data will be processed. is used very secure.


The Service may disclose your personal information when it is deemed necessary to:

  • Comply with legal obligations;
  • Protect and defend the rights or property of the Service;
  • Prevent or investigate possible violations of the Service;
  • Protect the Service personal security of users;
  • To protect against legal liability.


The security of your data is important to us. However, keep in mind that no method of data transfer or storage is 100% secure. We strive to use commercially reasonable means to protect your personal information, but we cannot guarantee its absolute security.

You have the right to request the deletion of your personal information and to receive and file claims and objections in accordance with applicable law. provisions of national law. The user of the service can submit a complaint to the Latvian Data State Inspectorate (

To exercise your rights, please contact us using the contact information below. You can request that the information be deleted by sending an email to and specifying the data to be deleted.


We may employ third party companies and individuals, (“Service Providers”) to provide the Service on our behalf or to assist us in analyzing how our service is used.
These third parties may only access your personal information to perform these tasks on our behalf and are obligated to do not disclose or use it for any other purpose.


Our service may contain links to other sites that we do not use. If you click on a third-party link, you will be redirected to that third-party site. We encourage you to review the privacy policies of each site you visit.
We do not control or take any responsibility for the content, privacy policies, or practices of third-party sites or services.


We may update our privacy policy.
We encourage you to periodically review this privacy policy for changes.


If you have any questions about this privacy policy, please contact us at

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